All Access Fund
Partners Fund 2023

PAL

About PAL

Companies want closed AI not open AI. They want to enable their employees. We're not going to a world with zero employees. Get Mastery is creating good AI that creates and empowers good employees. Problem is training takes too long and causes billions in losses. Training takes too long and are pushed into working before they are ready to work and causes over 10% turnover in the workforce and over 4 Million jobs. Market Size $400B and 6M employees. Globalization 2.0 to make companies and customers more efficient. the Solution is a suite of AI tools that helps people become masters in their roles to be more proficient, productive and customer service. Real time enablement. - PatTutor - formerly Pal Genie - PaLAssist - PalCX - PalExpert - PALFoundry GTM - go with and through BPO channels (Business Process Outsourcing) - $400B industry - Fortune 1000 - 90% of them use BPO. - BPO needs PAL AI solutions to be more efficient and PAL accesses BPO Brand Network. The Brand Network is key. - Telecom, Media Utilities - Mortgage, Banking, FS&I and Collections - Healthcare (Payer and Providers) BPO Partner with PAL to: - Faster change management - takes massive costs down and write better contracts with large brands - productivity gains - Help with AI strategy Why they win - the instruction design that can scale across any industry. Use Case #1: Comcast - 6-7K people supporting customer experiences. Use Case #2: Centene Corporation  What are the job titles on the people that care about this vs people trying to sabotage this? - BPO companies are organized by verticals - Horizontal LDI orgs. Customers- L&D leader, Ops Leader, Market Leader - What are those problem sets that identify across the different suites to help create that adoption curve? How do you get the LLM for each product? How do you see the enterprises adopting these?